Terms of Service

1. Agreement and Scope

These Terms of Service govern your access to and use of the Site and Services. If you check an acceptance box, click a button expressly stating that you agree to these Terms, create or manage an account under an acceptance flow, submit content under an acceptance flow, or complete a purchase under an acceptance flow, you enter into a binding agreement with the Company and become an "Assenting User" for purposes of these Terms.

Merely viewing publicly accessible pages does not, by itself, establish assent to the arbitration agreement or other provisions that applicable law requires to be accepted through affirmative assent. Regardless of contractual assent, you remain responsible for complying with applicable law and may not misuse the Site, the Company’s intellectual property, access controls, or systems.

If you use the Site on behalf of a law firm, medical organization, brokerage, investment firm, company, or other organization, you represent that you have authority to bind that organization to the extent you purport to act for it.

2. Definitions

"Brand" means the Expert Honors recognition brand identified above. "Recognition" means an editorial award, designation, honoree status, selection, or similar distinction issued by the Brand for a stated program period or category. "Recognition Listing" means the complimentary text entry published for a recognized recipient. "Profile" means a public directory or editorial profile concerning a person or organization. "Submitted Content" means text, photographs, logos, biographies, credentials, articles, nominations, testimonials, data, or other material submitted to the Company by or for a user. "Optional Products" include paid profile enhancements, physical awards, badge licenses, premium creative assets, publicity or press distribution, enhanced placement, benefits, and other products or services sold separately from editorial selection.

3. Eligibility, Authority, and Accounts

You must be at least 18 years old and legally capable of entering into a contract to create an account or purchase Services unless a different minimum age is required by applicable law. You must provide materially accurate account and billing information and keep credentials reasonably secure.

If you claim or manage a Profile, you may be asked to demonstrate a reasonable connection to the person or organization. The Company may refuse, suspend, or reverse a claim when identity or authority cannot be reasonably established.

4. Editorial Recognition and No Purchase Necessary

Nomination, consideration, evaluation, selection, and publication of a Recognition Listing are not conditioned on payment. A recognized recipient may truthfully state, in writing, in speech, or in any other medium, that it received the applicable Recognition, whether or not the recipient has purchased anything. The Recognition is the same Recognition either way. Use of official recognition badges, insignia, logos, graphics, award artwork, or other branded recognition assets requires an applicable license or paid package, and a recipient may not reproduce or imitate those assets without one. Purchasing an Optional Product does not cause a person or organization to be selected and does not improve, preserve, restore, or guarantee standing in an editorial selection process.

A Recognition Listing is published at no cost for each recognized recipient and consists of the recipient’s name and, where applicable, firm or organization name, city, and state. It does not include a Profile, a badge or insignia license, a physical award, a certificate, inclusion in a press or recognition announcement, announcement or social assets, direct inquiry functionality, or any other paid deliverable.

The Company separates editorial recognition decisions from commercial products. Optional profile services, physical awards, premium design assets, press distribution, sponsored or enhanced visibility, and third-party benefits may be offered before or after publication of a recognition record only in a manner consistent with that separation. Paid placement is identified where displayed.

Declining an Optional Product is not grounds for revoking otherwise valid recognition. A refund or chargeback relating to an Optional Product affects that transaction and any paid deliverables associated with it, not the historical fact of a valid editorial selection.

5. Selection Programs, Titles, and Editorial Judgment

Recognition is based on the criteria, program period, sources, and editorial process described in the applicable Selection Process or Methodology page. Sources may include nominations, public records, licensing or regulator databases, company or firm websites, reputable third-party data, news reporting, professional biographies, transaction or activity reporting, and materials a candidate is authorized to submit.

Availability, completeness, and comparability of information vary by candidate and category. Unless the Methodology expressly states otherwise, a Recognition is an editorial designation, not an exhaustive statistical ranking of every eligible professional or organization in a market. Terms such as "Top," "Leading," "Distinguished," "Honoree," "Selected," or similar program titles have the meaning assigned by the applicable recognition program and should not be interpreted as a universal guarantee of superiority.

The Company may correct clerical or factual errors, reconsider eligibility, or revoke Recognition for substantive editorial reasons, including fraud, material falsification, mistaken identity, ineligibility, serious new disciplinary information relevant under the published criteria, or materially misleading use of the Recognition. Commercial participation alone is not a basis for selection or continued status.

6. Profiles Created from Public and Third-Party Sources

Profiles may be created, supplemented, or corrected using publicly available records and other lawful sources. Public information can be incomplete, delayed, outdated, inconsistent, or inaccurate. Unless expressly stated, publication of a Profile does not mean the subject submitted, approved, sponsored, endorsed, or paid for it.

The Company generally uses public facts to create original editorial summaries and does not claim ownership of facts merely because they appear in a Profile. Photographs, logos, articles, biographies, graphics, and other protected expression are used only when the Company believes it has an appropriate license, permission, legal basis, or submitted authorization.

If a Profile states that a particular credential or status was "verified," the statement applies only to the specific fact, source, scope, and date identified or maintained by the Company. It does not mean that every statement in the Profile has been independently audited or continuously monitored.

7. Corrections, Removal Requests, and Editorial Control

Profile subjects and other affected persons may request correction of a materially inaccurate fact through the Site’s correction or contact process. The Company may request identity documentation, the specific statement challenged, and reliable supporting documentation. The Company may correct, annotate, remove, retain, or escalate content based on the available sources, editorial relevance, applicable law, and the rights of affected persons.

A request to remove an accurate editorial record does not automatically require removal. The Company will evaluate removal requests under applicable privacy, publicity, professional, and other law. High-risk disputes involving identity, criminal allegations, discipline, license revocation, professional misconduct, or similar matters may receive additional human review.

The Company may edit Site content for accuracy, clarity, length, style, formatting, legal compliance, security, or editorial consistency. Paid profile enhancements do not eliminate the Company’s right to correct or remove materially inaccurate, unlawful, or misleading content.

8. Submitted Content and License

You retain ownership of Submitted Content to the extent you own it. By submitting content, you grant the Company a nonexclusive, worldwide, royalty-free license to host, reproduce, store, format, resize, adapt for layout, edit for style and accuracy, distribute, transmit, display, and publish that content in connection with operating, fulfilling, protecting, and promoting the applicable Site, Brand, Profile, Recognition, or purchased Service. The Company may sublicense these limited rights to hosting providers, fulfillment vendors, distribution platforms, and other service providers only as reasonably necessary to perform the Services.

You represent and warrant that: (a) the Submitted Content is materially accurate to the best of your knowledge; (b) you have authority to submit it; (c) the Company’s permitted use will not infringe copyright, trademark, privacy, publicity, confidentiality, contractual, or other third-party rights; (d) professional or promotional claims comply with laws and advertising rules applicable to you; (e) you will not submit confidential client, patient, investor, customer, or third-party information without lawful authority; and (f) testimonials, case results, transaction information, performance data, credentials, and similar claims are lawful, authorized, and not materially misleading.

If you nominate another person or organization, your assent to submission terms binds you as the submitter. It does not make the nominee an Assenting User unless the nominee separately accepts these Terms.

9. Recognition Badge and Trademark License

When a recipient purchases or otherwise obtains a package that expressly includes a badge license, and subject to these Terms and the applicable Award Usage Guidelines, the Company grants only the badge-use rights expressly stated for that product, recipient, Recognition category, and award period. No perpetual or other duration of badge rights is implied unless it is expressly stated in the applicable product terms or Award Usage Guidelines.

Premium design files, custom artwork, print-ready files, physical products, or additional promotional assets may be sold separately. Payment for those deliverables does not purchase the underlying editorial Recognition.

The recipient may not alter the award year, category, recipient identity, substantive wording, source attribution, or other identifying elements; create a derivative badge that suggests a different award; transfer the badge to another person or entity; or use the badge in a false or misleading manner. Historical Recognition may be displayed after the program year if the year remains clear and the use does not imply a current-year award.

The license does not authorize a statement of licensure, certification, professional specialization, governmental or regulator approval, referral, guaranteed results, or any claim broader than the actual Recognition. The recipient is responsible for professional, regulatory, advertising, ethical, licensing, securities, and disclosure rules applicable to the recipient’s use.

The Company may prescribe reasonable display and quality standards and may require correction or cessation of materially inaccurate or misleading use. The Company may terminate badge-use rights if Recognition is validly revoked, the recipient materially breaches the applicable terms, or continued use would violate law or materially misrepresent the Recognition. Any duration or post-term use is governed by the product-specific terms or Award Usage Guidelines actually supplied with the approved asset. Declining an optional purchase, by itself, is not grounds for revoking Recognition.

10. Accounts, Profile Management, and Security

Account and profile-management tools are provided for authorized use. You are responsible for activity under your credentials and for notifying the Company of suspected unauthorized access. The Company may use reasonable verification measures before allowing changes to high-risk identity, credential, award, ownership, or billing fields.

Profile-management access does not give a user ownership of the underlying Site, directory structure, editorial record, Brand marks, or third-party-sourced facts.

11. Orders, Prices, Taxes, and Payment

Prices, product inclusions, billing type, delivery method, and any stated term are shown at checkout or on the applicable order page. Unless expressly identified as recurring, an order is a one-time purchase. Applicable sales, use, or similar taxes may be added where required.

You authorize the Company and its payment processors to charge the payment method you provide for the amount disclosed at checkout. You are responsible for accurate billing and shipping information. The Company may refuse or cancel an order for suspected fraud, pricing error, legal restrictions, inventory or fulfillment limitations, or other reasonable cause, with any required refund of amounts not properly earned or fulfilled.

Optional purchases do not affect Recognition status. A payment dispute or chargeback does not retroactively change an editorial selection, but the Company may suspend undelivered paid services, premium assets, or other paid entitlements associated with an unpaid or reversed transaction while the dispute is resolved.

12. Physical Awards and Personalized Products

Plaques, trophies, and other personalized products are manufactured using the name, title, category, year, and other information approved or supplied by the customer. Orders may be canceled before production begins if the order page permits cancellation. Once personalized production begins, the order is generally final except for Company error, manufacturing defect, nondelivery, damage covered by the Company’s shipping policy, mandatory legal rights, or an expressly stated exception.

When a proof or confirmation is provided, the customer is responsible for reviewing spelling, category, title, year, and other customer-supplied information before approval. The Company remains responsible for manufacturing the approved product substantially as specified.

Estimated shipment windows are estimates unless expressly guaranteed. The Company will maintain a reasonable basis for stated shipment timing and will provide delay, cancellation, or refund options when required by applicable law. For lost or damaged shipments, follow the Site’s stated replacement or refund procedure. If a package is undeliverable because of a materially incorrect address supplied by the customer, reasonable re-shipping or replacement charges may apply.

13. Digital Assets, Profiles, Visibility, and Press Distribution

Digital badges, downloadable files, and other creative assets are licensed, not sold as ownership of the Company’s marks. Profile enhancements, enhanced placement, sponsored placement, press drafting, and distribution services are service products whose exact scope and term are described at purchase.

Paid or enhanced placement will be labeled where displayed. A paid enhancement does not convert the underlying editorial Recognition into a purchased selection.

Announcement or press distribution may take the form of inclusion in a combined recognition announcement covering multiple honorees rather than a release dedicated to a single customer. The applicable order page identifies which is offered. Press or publicity distribution does not guarantee that any third-party publisher will independently report on the customer, accept or retain a release, index it, rank it in search results, generate traffic, leads, clients, patients, investors, or transactions, or maintain publication for any particular period. Third-party platforms may edit, reject, relabel, syndicate, de-index, or remove content under their own rules.

The Company does not guarantee search-engine indexing, search ranking, social reach, traffic, leads, conversions, business outcomes, or continued availability of third-party distribution channels. If a paid profile or placement has a fixed duration, that duration will be stated at purchase. Otherwise, publication remains subject to editorial, legal, technical, and operational policies.

14. Recurring Services and Automatic Renewal

All products and services currently offered through the Site are one-time purchases. The Site does not currently offer an automatically renewing subscription, and acceptance of these Terms does not authorize any recurring charge.

If the Company later offers an automatically renewing product or service, the recurring amount, billing frequency, renewal term, cancellation method, and material renewal terms will be clearly disclosed before purchase. The Company will obtain separate affirmative authorization for recurring charges rather than relying only on acceptance of these general Terms, and will not use a general Terms checkbox as the sole authorization for a recurring charge.

Where a recurring plan is offered, the Company will provide a written acknowledgment containing the material recurring terms and a reasonably simple cancellation method, including an online cancellation method for online enrollments. Annual or other long-term plans will receive advance renewal notices and material price-change notices where required by law or the Company’s stated policy. Cancellation stops future renewal charges according to the effective date disclosed for the plan and, unless the product terms or applicable law provide otherwise, does not automatically create a retroactive refund for a period already delivered.

15. Third-Party Benefits and Partner Offers

Third-party benefits may be offered to eligible honorees or customers from time to time. Availability, eligibility, inventory, scheduling, geographic coverage, pricing, provider terms, and continuation may change. Unless expressly stated otherwise, the third-party provider, not the Company, is responsible for fulfillment and performance of its product or service.

Inclusion of a provider does not constitute a professional, regulatory, medical, legal, financial, or other endorsement. The Company may add, replace, modify, or discontinue third-party benefits without making every benefit a perpetual entitlement, except where a specific paid transaction expressly guarantees a benefit for a defined period.

Travel, events, physical activities, or experiences may require provider-specific terms, eligibility conditions, waivers, or releases. Information sharing with providers is governed by the Privacy Policy and applicable consent requirements.

16. Communications

You agree that the Company may send transactional or service communications reasonably necessary to operate your relationship, such as account notices, order confirmations, fulfillment updates, profile-correction requests, award-status notices, legal notices, or other nonmarketing communications.

Commercial email is sent subject to applicable email-marketing law and available opt-out mechanisms. Marketing text messages, prerecorded or artificial-voice marketing calls, and other communications requiring special consent will use a separate point-of-collection consent where required. Accepting these Terms alone is not intended to create consent for marketing communications that legally require separate authorization.

Marketing preferences do not prevent communications that are necessary to complete a transaction, provide a requested service, protect an account, or deliver a legally required notice.

17. Company Intellectual Property

The Site’s original text, graphics, layouts, software, databases, selection and arrangement, Brand names, logos, badges, and other protectable materials are owned by or licensed to the Company and are protected by applicable intellectual-property law. No rights are granted except the limited rights expressly stated in these Terms.

The Company does not claim copyright in uncopyrightable facts merely because they appear in a directory or Profile. However, the Company may own or license the original expression, compilation, selection, arrangement, design, and database elements used to present those facts.

18. Acceptable Use

You may not use the Site to violate law, impersonate another person, submit knowingly false or materially misleading information, infringe intellectual-property or privacy rights, distribute malware, interfere with security, access nonpublic systems without authorization, manipulate recognition records, evade rate limits, abuse reporting or contact tools, or use the Services to facilitate fraud, harassment, unlawful discrimination, or other unlawful conduct.

You may not state or imply that the Company has certified, licensed, approved, or endorsed a professional, investment, product, treatment, transaction, or service beyond the precise Recognition actually issued.

19. Automated Access, Scraping, Database Replication, and AI Use

Except for ordinary public search-engine indexing consistent with the Company’s technical directives or access expressly authorized in writing, you may not use bots, scrapers, crawlers, automated agents, headless browsers, scripts, or other automated means to harvest, bulk extract, copy, monitor, or replicate Site content; circumvent authentication, access controls, rate limits, or bot protections; create accounts automatically; access an undocumented or unauthorized API; reconstruct the Company’s directory or database; or commercially redistribute protected Site content or substantial portions of the directory.

You may not use protected Site content, proprietary compilations, or nonpublic data to train, fine-tune, evaluate, augment, or improve a machine-learning or artificial-intelligence model or dataset for commercial use without written permission, except to the extent such restriction is prohibited by applicable law.

These contractual restrictions supplement, and do not overstate, any rights available under copyright, trademark, contract, computer-access, database, or other law. The Company does not claim that every prohibited automated access act is a federal crime or automatically creates statutory damages.

20. Copyright Complaints and DMCA Process

The Company respects intellectual-property rights and may remove or disable access to material when it reasonably believes the material infringes copyright or when removal is appropriate under applicable law. The Company may terminate or restrict repeat infringers when appropriate under its repeat-infringer policy.

Copyright notices should identify: (1) the copyrighted work claimed to be infringed; (2) the material claimed to be infringing and information reasonably sufficient to locate it; (3) the complaining party’s contact information; (4) a statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or law; (5) a statement, under penalty of perjury, that the information in the notice is accurate and that the complaining party is authorized to act for the copyright owner; and (6) a physical or electronic signature.

If material is removed in response to a qualifying notice, an affected user may submit a counter-notice containing the information required by applicable law, including identification of the removed material, a statement under penalty of perjury of good-faith belief that removal resulted from mistake or misidentification, contact information, consent to the appropriate federal-court jurisdiction as required by 17 U.S.C. § 512(g), and a physical or electronic signature.

Copyright complaints may be sent to Hello@CoachHonors.com or to Silent Rich LLC, 605 W 9th St Ste 1100, Austin, TX 78701. Knowingly making material misrepresentations in a copyright notice or counter-notice may have legal consequences.

21. Third-Party Sites and Services

The Site may link to or integrate with third-party websites, payment processors, analytics providers, publishers, benefit providers, social networks, or other services. Those services are governed by their own terms and privacy practices. A link, integration, or benefit listing does not by itself mean the Company controls or endorses the third party.

The Company is not responsible for changes, outages, indexing decisions, content, security, availability, or independent acts of third-party services except to the extent responsibility cannot lawfully be disclaimed.

22. Professional Directory and Brand-Specific Disclosures

Recognition, inclusion in a Profile or directory, or publication on the Site does not constitute a professional referral, recommendation, certification, accreditation, licensure determination, guarantee of competency, guarantee of results, or professional-client relationship. Unless a Profile expressly states that a particular fact was verified and identifies the scope or source of that verification, users should independently verify licenses, credentials, disciplinary status, and other information before making professional, medical, legal, financial, real-estate, investment, or other decisions.

23. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

THE COMPANY DOES NOT WARRANT THAT PUBLIC OR THIRD-PARTY INFORMATION IS COMPLETE, CURRENT, ERROR-FREE, OR SUITABLE FOR A PARTICULAR DECISION; THAT A RECOGNITION OR PROFILE WILL PRODUCE CLIENTS, PATIENTS, INVESTORS, TRANSACTIONS, REVENUE, MEDIA COVERAGE, SEARCH RANKING, OR OTHER RESULTS; OR THAT A THIRD-PARTY SERVICE WILL REMAIN AVAILABLE. NOTHING IN THESE TERMS DISCLAIMS A WARRANTY OR RIGHT THAT APPLICABLE LAW DOES NOT ALLOW TO BE DISCLAIMED.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOST GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE SITE OR SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S AGGREGATE LIABILITY FOR ORDINARY CLAIMS ARISING FROM A PRODUCT OR SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT THE CLAIMANT PAID THE COMPANY FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) $100 FOR A RELATIONSHIP IN WHICH THE CLAIMANT PAID NOTHING.

THE LIMITATIONS ABOVE DO NOT APPLY TO LIABILITY THAT APPLICABLE LAW PROHIBITS THE PARTIES FROM LIMITING. Nothing in these Terms is intended to waive nonwaivable consumer rights or to eliminate liability for conduct that cannot lawfully be limited, including fraud, willful misconduct, or gross negligence where applicable law prevents limitation.

The Company is not responsible for professional decisions made in reliance on a directory or Recognition, independent acts of third-party providers, search-engine or publisher decisions, or user-submitted claims, except to the extent applicable law imposes responsibility that cannot be disclaimed.

25. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, contractors, and agents from third-party claims, damages, judgments, liabilities, costs, and reasonable attorneys’ fees arising from: (a) Submitted Content you provided or authorized; (b) your infringement or misuse of another person’s intellectual-property, privacy, publicity, confidentiality, or other rights; (c) unlawful or materially misleading professional advertising or use of a Recognition badge; (d) your violation of law; or (e) your material breach of these Terms.

This indemnity does not require you to indemnify the Company for the Company’s own independent wrongdoing to the extent applicable law prohibits that allocation. The Company will provide reasonable notice of a covered third-party claim and may control the defense with counsel of its choice, subject to your reasonable cooperation. The Company will not settle a claim in a manner that imposes a nonmonetary obligation on you without reasonable consent when your consent is legally required.

26. Suspension, Termination, and Service Changes

The Company may suspend or terminate account access, profile-management privileges, paid services, or licenses for material breach, fraud, security risk, unlawful conduct, intellectual-property misuse, nonpayment, repeated infringement, or other reasonable cause. Editorial content and Recognition status are governed separately under the editorial provisions above.

The Company may change, discontinue, or replace Site features or third-party integrations. If the Company discontinues a prepaid Service before providing the material portion purchased, the Company will provide any remedy required by the applicable order terms or law.

27. Changes to These Terms

The Company may update these Terms prospectively. The Last Updated date will identify the published version. For material changes that affect an existing Assenting User’s arbitration rights, recurring billing, liability allocation, content ownership/license rights, or similarly substantive contractual rights, the Company will provide direct notice and obtain renewed assent when appropriate under applicable law and the nature of the existing relationship.

Nonmaterial changes may become effective upon publication or after notice as stated. The Company will retain or be able to reconstruct prior versions associated with recorded assent events.

28. Dispute Resolution; Binding Arbitration for Assenting Users; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES BETWEEN AN ASSENTING USER AND THE COMPANY TO BE RESOLVED BY INDIVIDUAL ARBITRATION RATHER THAN IN COURT, SUBJECT TO THE EXCEPTIONS BELOW. IT ALSO CONTAINS A CLASS AND REPRESENTATIVE ACTION WAIVER.

29. Governing Law and Court Forum for Non-Arbitrated Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration agreement. For a dispute that is not subject to arbitration, and to the extent a forum-selection agreement is enforceable against the applicable party, the exclusive forum will be the state or federal courts located in Travis County, Texas, and the parties consent to personal jurisdiction there.

Nothing in these Terms limits any right, defense, immunity, fee entitlement, sanction remedy, or procedural protection available to either party under applicable law, including any applicable law protecting lawful speech or petitioning activity.

30. Miscellaneous

These Terms, together with the Privacy Policy, applicable order terms, Selection Process or Methodology, Award Usage Guidelines, and any product-specific terms expressly incorporated at checkout, form the agreement applicable to the relevant relationship. If a product-specific term conflicts with these Terms, the more specific term controls for that product to the extent of the conflict.

If any provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective unless applicable law requires otherwise. A waiver must be explicit and does not waive future enforcement. You may not assign a contractual account or license without the Company’s written consent, except as required by law. The Company may assign these Terms in connection with a merger, reorganization, sale of substantially all relevant assets, or similar transaction.

Headings are for convenience. Electronic records and notices may be used as permitted by law. Nothing in these Terms creates an employment, partnership, joint venture, fiduciary, professional-client, brokerage, agency, investment-adviser, or similar relationship except where an express separate agreement says otherwise.

31. Contact and Legal Notices

General questions, corrections, and customer-service requests may be submitted through the Site’s Contact page.

Legal notices under the Dispute Resolution section must be sent to Hello@CoachHonors.com and to Silent Rich LLC, 605 W 9th St Ste 1100, Austin, TX 78701. Copyright notices must use the contact identified in the Copyright Complaints and DMCA Process section. The Company may update legal contact information prospectively by updating this page and any required public registrations.